Crime Victim's Services
who can request services
Citizen’s of Austin County who have been affected by crime. Crime Victims who have certain needs that require assistance and allows them to maintain a form of stability to help them through their ordeal.
To assure that the citizens of Austin County are aware of their rights as a victim of crime. And to provide information and referrals of the various services and resources available to assist them.
We are here
to help you
vine service number: (877)894-8463
Texas VINE is a service provided free of charge by the State of Texas
The Texas Statewide Automated Victim Notification System (SAVNS) is a free, anonymous telephone service that gives victims of crime information and notification about offender custody status and related court events. Texas SAVNS provides the following to crime victims and other concerned citizens over the telephone or via the internet at VINELink.
- 24-hour access to offender custody or case information
- The ability to verify an offender’s custody status
- Automatic notification to registered users of a change in offender custody or case status
Texas SAVNS provides victims and concerned members of the community with up-to-date information about offenders’ county jail custody and court status, 24/7/365 via a single statewide toll-free telephone number (1-877-TX4-VINE).
Information is transferred from participating county databases to the national VINE Operations Center every fifteen minutes. Registered users are then contacted by phone or email if there is a change in status.
Contacting Texas vine
Visit the Texas VINE website for more information.
You can also call us at (877) TX4-VINE (894-8463).
For information about offenders who are in the Texas Department of Criminal Justice (TDCJ) custody or on parole/mandatory supervision, contact TDCJ Victim Services Division at (800) 848-4294 or by email at firstname.lastname@example.org.
Anyone may call Texas VINE to determine the custody status of an offender.
There are two ways you can register to be notified by Texas VINE:
- Call 1-877-894-8463
- Visit the VINELink website at www.vinelink.com
The inmate must be booked into the county jail before a victim can register for this service. A touch-tone telephone must be used to register for notification. After dialing the VINE number, follow the instructions given by the system. VINE will ask for a telephone number and a 4-digit personal identification number (PIN) to be used for notification calls. The PIN is used to verify a successful notification.
To search for information, callers will need to provide the system with one or more of the following:
- Offender Name
- Offender CID number
- Date of Birth
Information provided when calling VINE service:
- Name of Offender/Alias
- CID Number
- Date of Birth
- Current Custody Status
- Location of Offender
Notification calls begin as soon as the VINE Call Center receives updated records from the on-site computer. Notification calls to registered persons will be made when one or more of the following occur:
- General Release
- Out of Custody
- Transfer to Another Facility
Calls will be made every 2 hours for 24 hours until the correct PIN is entered. Notifications messages will be left on an answering machine, but calls will continue for 24 hours until the correct PIN is entered.
Telephone numbers are removed from the VINE database 14 days after release or transfer of the offender from the county facility.